Terms & Conditions

Reservations are held provisionally up to a pre-specified cut-off period/date after which they are automatically released unless payment is received.
Reservations will be confirmed only after 50% payment in advance.
The remaining 50% amount is due on the day of arrival in Andaman.
Any hikes in Government Taxes will be charged accordingly over and above the room/meal rates.

50% booking amount will be refunded for cancellations received 15 days in advance or more.
No refund for cancellations received less than 15 days in advance.
No refund for cancellations received within 24 hours of the activity.
Rs. 100 cancellation fee per person of the ticket.
Full refund for cancellations received 30 days in advance.

50% refund for cancellations received 15 days in advance or more.
No refund for cancellations received less than 15 days in advance.
Any room booking of more than 3 rooms at one given time is non-refundable.
Bookings confirmed at discounted rates will be considered non-refundable.
No refunds for cancellations received on bookings from 15th Dec to 15th Jan.
No refund or cancellation during Puja, Valentine, Xmas, and New Year.
For Candle Light Dinner, Boat setup, or Floating Table Setup, in case of venue change due to weather conditions, the amount is non-refundable.
No refunds for unused nights or early check-out.
The hotel is not responsible for room cancellations due to flight/ferry cancellations.

No refunds for cancellations received on bookings from 15th Dec to 15th Jan.
Bookings confirmed at discounted rates will be considered non-refundable.
Full refund for cancellations received 120 days in advance.
10% cancellation charges applicable after the booking is confirmed.
No refund if cancellation is received less than 15 days before arrival.
50% refund for cancellations received 15 days in advance or more.
In case the guest has an international bank account, any applicable bank charges are to be borne by the customer.
We are not responsible for the cancellation of reservations due to climatic changes.
No refund or cancellation during Puja, Valentine, Xmas, and New Year.

The customer receives a confirmation voucher via email within 24 hours of successful booking.
If the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.

Refunds will be through bank transfers. No cash refunds will be made.
It would take our team at least 5 to 7 business days post-refund initiation for online refund to be initiated.
In the case of NEFT, it would require at least 3 to 5 business days post-refund initiation to refund your amount.
For prepaid orders, the amount shall be credited to the account through which the payment was made. It may take 7-10 business days for the amount to reflect in your account.

Newsletter